Terms of service

Welcome to KIIYRA. By accessing and using our website [www.kiiyra.com] or placing an order, you agree to comply with and be bound by the following Terms and Conditions. These govern your use of the platform and your interactions with our brand.

1. Use of the Site

  • This Site is owned and operated by KIIYRA, a registered business in India.
  • You agree not to misuse the site by introducing viruses, committing fraud, or violating any laws.
  • The content, design, and products displayed on the Site are for your personal, non-commercial use unless expressly authorized.

2. Order Placement & Fulfillment

  • All products are subject to availability. We reserve the right to cancel or limit quantities at our discretion.
  • Orders are confirmed only upon successful payment (except COD orders) and notification via email or SMS.
  • KIIYRA reserves the right to refuse or cancel orders placed through suspicious accounts or flagged payment details.

3. Pricing & Payment

  • All prices are in Indian Rupees (INR) and include applicable taxes.
  • We accept major debit/credit cards, UPI, Net Banking, and Cash on Delivery in select regions.
  • Prices may change without notice; confirmed orders are not affected.

4. Returns, Refunds & Exchanges

  • Our detailed Return & Refund Policy governs all returns and cancellations.
  • Products must meet eligibility criteria to qualify for a refund.
  • KIIYRA reserves the right to deny returns that do not meet policy standards.

5. Shipping & Delivery

  • Orders are dispatched within 1–3 business days unless otherwise stated.
  • Delivery timelines vary based on location; delays may occur due to unforeseen events.
  • Failed delivery attempts may result in cancellation or reshipment charges.

6. Privacy & Data Protection

  • Your data is collected and stored in accordance with our Privacy Policy.
  • We do not sell, rent, or disclose customer information except for order fulfillment and legal compliance.
  • By using the Site, you consent to our data practices and cookie usage.

7. Intellectual Property

  • All content on the Site, including images, logos, text, and graphics, is the intellectual property of KIIYRA or its partners.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • KIIYRA is not liable for damages arising from the use of the Site or products.
  • Products may vary slightly in color or design due to lighting or display settings.

9. User Responsibilities

  • Provide accurate and complete personal details at the time of order.
  • Do not use our products or content for unlawful or harmful purposes.
  • Abusive behavior, fraudulent claims, or misuse of promotions may result in account suspension.

10. Modifications to Terms

  • We may update these Terms from time to time, with changes posted on this page.
  • Continued use of the Site after changes implies acceptance.

11.Governing Law

These Terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in GARHMUKTESHWAR (Magistrate Court) / HAPUR (Session Court).

12. Contact Us

  • Email: ashutosh.kiiyra@gmail.com
  • WhatsApp: +91 8868850223